Privacy Policy

Effective October 17, 2026. This policy describes information collected through the Thermal Edge HVAC&R website.

Information you provide

Our service-request form collects your name, phone number or email address, and the message you submit. Please do not send payment details or sensitive personal information through this form.

How we use and share information

We use your information to respond, discuss requested services, and coordinate your request. Information is processed through our website hosting, form, and email services. If your request involves a separate licensed contractor, we will explain that contractor’s role before coordinating the project. We do not sell customer leads.

Cookies and third-party services

WordPress and installed services may use cookies or process technical information to operate the website. Our design uses fonts provided by Google Fonts, which requires your browser to contact Google. We do not intentionally use advertising pixels, analytics tools, session replay, or cross-site advertising tracking. We do not change our website’s behavior in response to browser Do Not Track signals. Third-party services may process technical information when your browser connects to them.

Your information and questions

To ask about information you submitted, or request access, correction, or deletion, email thermaledgehvacr@gmail.com or call (949) 810-8404. We will review your request, subject to applicable recordkeeping obligations.

Policy updates

Changes will be posted on this page with an updated effective date.

Accessibility assistance

If you have difficulty using this website or its form, please call or email us and describe the problem. We can help you request service through those channels.